Shipping policy
Shipping Policy
Last Updated: [Insert Date]
At Vivento™, we strive to provide a smooth and reliable shipping experience for all customers.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Processing times may be extended during:
- Holidays
- Promotional periods
- High-volume sales events
- Unexpected supply chain disruptions
Shipping Times
Estimated delivery times:
| Region | Estimated Delivery |
|---|---|
| United States | 1–3 Business Days |
| Canada | 3–5 Business Days |
| United Kingdom | 3–5 Business Days |
| Europe | 3–5 Business Days |
| Australia | 3–5 Business Days |
| Rest of World | 7-10 Business Days |
Delivery estimates are not guaranteed and may vary.
Tracking Information
Once your order ships, you will receive:
- Shipping confirmation email
- Tracking number
- Tracking link
Tracking updates may take several days to appear.
Customs & Import Duties
International customers may be responsible for:
- Customs duties
- Import taxes
- Government fees
These charges are not included in product prices.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Vivento™ is not responsible for delays or losses resulting from incorrect information submitted during checkout.
Lost Packages
If your package appears lost, please contact us. We will work with the carrier to investigate the issue.
Shipping Delays
Unexpected delays may occur due to:
- Weather conditions
- Customs inspections
- Carrier disruptions
- Public holidays
- Global events
Contact
Email: support@vivento.com